Mcalls is the 1st Malaysia’s Telecommunication Rewards Platform Service Provider
The Telecommunication Service Provider that lets you enjoy the optimum and worry free Mobile 4G+ highspeed Data, Voice and Text; Once you subscribe to be a Mcalls Fans as Digital Nomad, that’s where the Smart User journey begin with self-earned Rewards through every Airtime Credit Top-Up you successful made for yourself and other Mcalls Fans.
Digital Nomad is the Individual Mcalls Fans that enabling the digital lifestyle experience with the self-served application “MMspot”. That’s include managing the earned and redemption of Mcalls Rewards "MRS".
With a RM 30, Mcalls Y33+ Prepaid SIM Pack comes with:-
1. 8GB 4G+ Highspeed Data
2. FREE 33 Mins Voice call to all Malaysia Network
3. FREE 33 SMS to all Malaysia Mobile Network
4. FREE RM2 Airtime Credit
5. FREE 6 M-Airtime
6. Mcalls Y33+ Telco SIM Card (128k multiple SIM slot size)
Airtime Credit is the credit balance use for Voice call and SMS.
M-Airtime is the credit balance use for redemption in MMspot
Yes. The Plan will auto renew when you Top-Up minimum RM30 every month to your account.
Yes, you can. Hence all the charge will be based on the pay-per-use rate at RM0.10 per 1MB. If you do not renew the Y33+ plan within the 50 days grace period, your service will terminate. Any Airtime credit and Rewards, services and your number will be forfeited.
For local call and SMS, our rates are RM0.15 per 30-sec block and RM0.15 per SMS
For International call and SMS tariff, you can refer to the latest rates on the website.
1. For convenience, you may sign up via online by clicking https://mcalls.asia/getplans
2. Or you may visit our first immersive Digital Lifestyle Store (DLS) located at:
- Sunway Pyramid Shopping Centre, Selangor
- Mcalls Service Center MMall Penang
- Dataran Pahlawan Melaka Megamall, Melaka
- NU Sentral Shopping Mall, Kuala Lumpur
- Paradigm Mall Johor Bahru, Johor
There will few more prominent Landmarks setup for your convenience.
Just produce the valid ID (IC for Malaysian and Passport for Foreign National) and be above 12 years old.
Absolutely Yes, you can! You have the option to either choose a new number from the Mobile Number published while your purchase, or you may keep your Malaysia Mobile Number by MNP porting-in. For more information on the process to perform a MNP port-in, click here
Upon complete your registration and check out, you just have to made the payment for the cost of Mcalls Plan (eg: Y33+=RM30), which is also inclusive the 6% GST. Payment via Master& Visa credit/debit card and online banking.
Yes, We currently accept Master & Visa and all online banking (if purchase by Online).
You can have up to 5 lines per ID including all the number that you had registered with other telcos.
Yes, a confirmation will be send to your registered email. Stay tuned.
MMspot (Mcalls Mfans Spot) is the Mcalls Mobility Tool (an Application available for/on Apple iOS Appstore & Android Playstore) that enabling to self-serve the Digital Lifestyle Experience for Mcalls Fans aka Digital Nomad.
Download MMspot, here’re what you can do with;-.
1. Reload and Top-Up Airtime Credit for own and other’s Mcalls Mobile Number. Through such self-served action, it will earned you a 7% Rewards from the successful Top-Up value performed.
2. Receive and Keep Track your earned Rewards monthly.
3. Rewards Redemption from the 1200+ B.A.P across the Nation (the Business Alliance Partners (BAP) numbers are progressively increase).
4. Redemption of Digital Goods and Services made avail in MMspot.
There're a few ways to Reload your MMspot
1. You could do it via the MMspot app (log in > tap on the Reload "+" sign same row right end of the M-Airtime credit displayed) using Master/Visa Credit and Debit Card or Online Banking.
2. Or request Transfer M-Airtime from your friends
Top-Ups are subject to GST based on Malaysia Tax regulation. 6% will be deducted from you Top-Up amount for Mcalls Fans that registered under Foreign National. If your user was registered under a Malaysia ID, the Mcalls Fans will credited in full amount.
No. it won’t. Your SIM validity follows your Y33+ Top-Up Plan active period.
Unfortunately not. All Top-Ups are confirmed and final.
MRS aka Mcalls Rewards. A feature in MMspot, where it allow you to track and manage your earned Rewards from the self-served Top-Up and other Mcalls Fans.
All the definition are shown as the below;-
Total Rewards Awarded = Rewards that already awarded into your MMspot. It will be reflected in your MMspot. Ready for use it as Top-Up and Scan/Redeem.
Total Rewards Pending = Rewards earned from your Top-Ups (7%), but yet to award to your MMspot.
Total Rewards Earned = Total Rewards Earned from your community Top-Ups (7%)
You can use your Rewards for Redemption and as a Top-Up credit to yourself or other Mcalls Fans.
Tap on the MRS > Select "History" from the menu
Tap on the MRS > Please leave your message to us via "Contact Us"
Sky is the limit. You can earn as much Rewards as you can
There is no expiry date for your Rewards.
Unfortunately, you cannot transfer your awarded Rewards to another Mcalls account.
We will attempt to deliver your SIM card on your selected delivery date or collection point. You can track your delivery anytime by logging in to our website with the tracking reference number provided.
If your SIM card hasn't arrived by the expected delivery date, please let us know via 03 2778 2233
We require to verify that you're the same person who made the order when we are delivering your package.
Nope, you will need to be there in person because we need to verify that you're the rightful owner. Remember to have your original ID with you upon receiving for verification.
Yes, you can request to change your delivery address or date via our CustCare at 03 2778 2233. Hence, we'll still need to check with our logistic dept before confirming the changes.
Yes, prior our further arrangement and we’ll reconfirm
All the order confirmation are final upon check out. We cannot accommodate your request. Hence, No harm trying.
Upon received the SIM card, please ensure you are the registered user and remove the SIM from the full ISO card thereafter insert it into a smart phone. Simply make a voice call to any friend, and there you go. Welcome to Mcalls ~ Always ON!
Check your mailbox for a 'We missed U' notification card. Simply follow the instructions on it to reschedule the delivery.
You can request for a SIM replacement via the Mcalls website or reach us at 03 2778 2233 and we'll have a new replacement SIM delivered to you
Your registered Mcalls Y33+ SIM Pack!
MNP Porting-IN gives you a peace of mind by remain the existing Mobile Number you had with another Telco when you join Mcalls.
In view to have a hassle free MNP Porting-IN, please make sure your existing line is active and registered under your own name. Ensure your current plan is Contract-Free and complete the contract binding with them. Lastly, clear up all outstanding payment with your current service provider if any.
Yes, you still can! Your existing line will be Active until the Existing Telco process your request and you give the “OK” green light via their notification to you to join Mcalls.
Yes. You could have chance to not proceed while you receive the SMS confirmation from your existing Telco. Hence, we ensure you won’t change your mind since we are the first ever Telco that care to transform you to be a Smart User.
MNP Porting-IN to join Mcalls, is absolutely FREE of charge.